Frequently Asked Questions (FAQ)

🛍️ Orders & Shipping

Q: How can I track my order?

  • Once your order is dispatched, you’ll receive an email with your UPS or Evri tracking number, so you can follow your parcel every step of the way.

Q: How long will my order take to arrive?

  • UK orders typically arrive within 2-4 working days.
  • Europe deliveries take 5-8 working days, while USA & Canada orders generally arrive within 7-10 working days.

Q: Do you ship internationally?

  • Yes! We ship across the UK, Europe, USA, and Canada.
  • Shipping details are available on our Shipping Information page. Shipping costs are automatically calculated at checkout, but you can also contact us for custom shipping inquiries.
    We offer both standard (slower) and express shipping options for Europe — the standard option comes at a lower cost.
    All European orders are shipped duty paid, so there are no additional customs charges upon delivery.

Q: Will I have to pay customs duties or import taxes?

  • Import duties and taxes may apply outside the UK and are the responsibility of the customer.

👕 Custom Articles & Bulk Orders

Q: Do you make custom articles?

  • Yes! As manufacturers, we can create custom designs, prints, or labels tailored to your needs. Whether it’s for events, teams, or your own store — we’re here to help.

Q: Can I place a wholesale order?

  • Absolutely. With decades of experience in wholesale and manufacturing, we welcome wholesale inquiries and offer competitive pricing. Get in touch with us to discuss your requirements.

📩 Contact Us

For custom orders, wholesale pricing, or any other questions:
  • Or use our contact form on the website and we’ll get back to you within 24 hours.